From the Tech Desk: Sharing Experience & Knowledge
Posted: May 24, 2010 Filed under: surpluseq | Tags: equipment maintenance, equipment repair, equipment usage, From the Tech Desk, high-tech equipment, high-tech questions, surplus equipment, used fiber optic equipment, used test equipment 1 Comment »There is a constant push to introduce new products into the marketplace by companies in an attempt to stay on the cutting edge and to sell their products. The pressure is on to sell the new equipment when the existing product is still a good functioning piece of equipment. Reading in the various technical publications you can see articles that mention development tools that will help reduce the time to market a new product. What would normally take years, can be reduced to months by using these tools. This again puts more pressure on companies and their distributors to sell their new products and tend to steer current customers to purchase the new equipment. The older equipment is still in good condition and will continue to do the job it was designed for. We at SurplusEQ.com strongly believe that the older equipment is still viable and with some maintenance procedure in place, this equipment can continue to function for many years.
In this blog, I would like to invite you to share your experience working with the equipment you have experience with and knowledge that you have gained from using those tools. One of the biggest problems that I come across is finding good documentation on the maintenance of the equipment. The information is hard to find and many of the products do not come with any maintenance information to help in repairing the equipment. The only resort is to send it to the factory for repairs – which can take several weeks or longer.
I am hoping to mutually share tips on usage and repair information of the various pieces of equipment that you are using in the field. Some of this repair work can be done by you if you feel you are confident and have the right information. Feel free to comment below or send an email to support@surpluseq.com and submit questions to me that you may have relating to the use, repair and maintenance of your equipment and I will do my best to get an answer for you. I have found that you are the best source of information on the operation of the equipment. We all have different ways of doing our work to get the job done. Sharing your knowledge on this blog will let other members see how you do your process which might be a different way for them to do the same job. You might also learn different ways to improve your processes.
-The EQ Engineer
SurplusEQ.com: Where We Have Been & Where We Are Going
Posted: May 12, 2010 Filed under: surpluseq | Tags: Facebook, fiber optic, fiber optic surplus, financing, From the Tech Desk, high-tech equipment, LinkedIn, new fiber optic equipment, new test equipment, social media, surpluseq, surpluseq.com, Twitter, used fiber optic equipment, used test equipment Leave a comment »You may have noticed that nothing new has been posted in quite some time here on our little blog, and you’ve probably found yourself asking “Where did SurplusEQ go?” Well, we haven’t gone anywhere! We’ve been busy collaborating and designing new innovative ways to better serve you. We’ve got exciting new things on the horizon and are thrilled to be able to share some of the changes you can expect to see from SurplusEQ.com in the very near future!
First, we are excited to announce that in addition to providing you with an active blog, we can now connect with you using some of today’s popular social media and networking sites.
Facebook®. SurplusEQ.com can now be found on Facebook! But now we need your help in making it successful. Connect with us to stay up-to-date on what’s going on with SurplusEQ.com, industry news, specials, and more. Start discussions and get responses from people in your industry. Have questions? Ask us, and we’ll do everything to provide the best possible answers. Give us your feedback on ways SurplusEQ.com can provide better business and solutions for you. SurplusEQ.com: High Tech Equipment can be found within the Facebook Pages – become a fan!
Twitter. Follow us on Twitter for industry news, power hour specials, and exciting discussions. Twitter is all about conversation, so join ours today!
LinkedIn. You can also find and follow SurplusEQ.com on LinkedIn. By joining our SurplusEQ.com Fiber Optic & High-Tech Equipment group, you can comment on current discussions or start your own and connect with other professionals in your industry. Get answers to the questions you have. Also find jobs in the jobs section. LinkedIn offers another way to stay connected with us and keep up-to-date on industry news.
Since we are new to the social media and networking sites, the more feedback we receive, the better our pages will be and the better we can serve you! We are aiming to be more personable, more interactive, and a more useful resource for you.
We’ve also been working on several great improvements for our website and our blog. Here are just some of the exciting new things you can expect from us:
New Websites. Thanks to you, SurplusEQ.com has become the most successful source for used and refurbished fiber optic and high-tech equipment over the past 10 years. To expand our market even further, we’ve created eFiberTools.com. It will specialize in primarily new fiber optic equipment and supplies. To make your online shopping experience easier and more efficient, our new and improved websites are going to be cutting edge, more user friendly, and packed with great features. Our goal is to become your single source for all of your fiber optic and high-tech equipment needs. So stay tuned for these exciting changes!
Financing. To help make things a little easier on you, SurplusEQ.com will soon offer financing options! We want to help you get started on your project today. More details to come….
From the Tech Desk. We get a ton of good questions from you all regarding equipment, procedures, and other technical matters. So starting a couple times a month, one of our knowledgeable technicians will be answering YOUR questions right here on our blog. This informative blog series will be titled “From the Tech Desk” and we look forward to sharing with you soon. Send us your questions today by emailing blog@surpluseq.com! (All names will be kept anonymous.)
“How To” Videos. These days, online videos are an easy way of providing useful information. SurplusEQ.com is now aiming to bring you “How To” videos demonstrating procedures and functions when dealing with your equipment and related areas. If you have an idea for a video you’d like to see, let us know!
We’re really excited about the new changes and hope you will be too. We want to be more than just a store, and more than just another blog on the web. We want to be a global provider for all of your high tech needs. Whether you’re a SurplusEQ.com customer or not, we want to be your source for news, information, and insight to the fiber optic, telecommunications, and high-tech industries.
And we want to send out a big THANK YOU to everyone who’s stuck around and continued to support us over the years. As we move forward we promise to continue staying committed to excellent customer service while providing competitive pricing and equipment to fulfill your project needs! So spread the word and keep coming back as we have lots more in store for you.
